Privacy Policy

Personal Information: We collect information that you provide directly to us, including:

• Name and contact details (email address, phone number)
• Identification documents (driving licence, passport for verification purposes)
• Billing and payment information
• Rental preferences and vehicle specifications
• Communication records with our team

Automatically Collected Information: When you visit our website, we may automatically collect:

• Browser type and version
• IP address and geographic location
• Pages visited and time spent on our site
• Referral source and navigation patterns

We use your personal data for the following purposes:

• Service Delivery: Processing rental bookings, vehicle delivery coordination, and customer support
• Communication: Sending booking confirmations, rental updates, and responding to enquiries
• Payment Processing: Managing transactions and billing for our services
• Service Improvement: Analysing usage patterns to enhance our offerings and client experience
• Marketing: Sending promotional information about our services (with your consent)
• Legal Compliance: Fulfilling legal obligations and protecting our rights

Legal Basis: We process your personal data based on consent, contractual necessity, legitimate interests, and legal obligations as applicable under Singapore's PDPA.

We may share your personal information with:

• Service Providers: Third-party companies that help us deliver our services (payment processors, insurance providers, vehicle maintenance partners)
• Legal Authorities: When required by law or to protect our legal rights
• Business Transfers: In connection with any merger, acquisition, or sale of assets

We do not sell your personal data to third parties for marketing purposes. All third-party service providers are contractually obligated to protect your information and use it only for specified purposes.

We implement appropriate technical and organisational measures to protect your personal data:

• Encryption of data in transit and at rest
• Secure servers with restricted access controls
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy
• Incident response procedures for data breaches

Data Retention: We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, typically for the duration of our business relationship plus seven years for accounting and legal compliance purposes, or as required by Singapore law.

We use cookies and similar technologies to enhance your browsing experience. For detailed information about the cookies we use and your choices, please see our Cookie Policy.

Types of Cookies:

• Essential cookies for site functionality
• Analytics cookies to understand site usage
• Marketing cookies for personalised content (with consent)

Under the Personal Data Protection Act 2012, you have the following rights:

• Right to Access: Request access to your personal data we hold
• Right to Correction: Request correction of inaccurate or incomplete data
• Right to Withdraw Consent: Withdraw consent for data processing (subject to legal or contractual restrictions)
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your data for marketing purposes

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days as required by the PDPA.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

Your personal data is primarily stored and processed in Singapore. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with Singapore's PDPA requirements.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us:

For complaints regarding data protection, you may also contact the Personal Data Protection Commission of Singapore at www.pdpc.gov.sg.